August 2008 Archives

Telemarketer Suit 4

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http://is.gd/gEXA


Warranty repairs are not fun (RRoD)

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red ring of death
(The pic is mine.)
My Xbox 360 Elite completely and finally died. I got it last September and it's been acting funny for a few weeks. It sometimes freezes while streaming movies and freezes at the xbox logo or when going thru the blades to get to movies/games. It's been good for the last 10 days - mostly because I haven't used it. I called 1800-4-My-XBOX and got a Indian lady.

I only had to wait on hold 20 seconds or less, but once talking to the tech she had me on hold much longer - my phone said 27 minutes by the time she was done. She seemed very new because she stuck me on hold forever between each step.

I read her my serial # and immediately she told me, "my warranty expired and repair will cost $99." So I ask her to check again.

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